NiYO's Journey with a Cutting-Edge Progressive Web App

Challenges

NiYO faced several challenges in expanding their digital platform:

1. Developing a Progressive Web App (PWA) that integrates seamlessly with the existing NIYO platform and connected apps.
2. Ensuring reusable components for future scalability.
3. Integration with Billdesk to facilitate smooth and secure utility payments.
4. Implementation of push notifications to keep users informed about bill generations and other important activities.

Solutions

EbizON collaborated with NiYO to develop a Progressive Web App using React. Key features of the solution included:

1. Seamless integration with the NIYO platform and connected applications.
2. Focus on reusable components to ensure scalability and future enhancements.
3. Integration with Billdesk to facilitate smooth and secure utility payments.
4. Implementation of push notifications to keep users informed about bill generations and other important activities.

Impact

The PWA developed by EbizON had a transformative impact on NiYO’s platform:

1. Enhanced user experience with a responsive, fast-loading, and intuitive interface.
2. Simplified utility payments through Billdesk integration, making it easier for users to manage their finances.
3. Improved user engagement with real-time notifications and updates.
4. Significant increase in user satisfaction and platform adoption.

NiYO has reported strong growth across business metrics, with a user base now approaching 1 million. The PWA has been a critical component in NiYO's strategy to scale rapidly and meet the demands of their growing customer base. The collaboration with EbizON has enabled NiYO to extend their engineering capacity, leading to the successful execution of several high-priority projects.