Challenges
Following challenges were identified while the scoping discussions with the client:
- End user sometimes had to wait up to 1 hour to set the training lab up and running. This was primarily happening due to failure of the system to handle multiple (up to 1000) concurrent requests to start the training lab during a live webinar or offline class.
- Low ROI on investment due to underutilization of provisioned infrastructure and high variability in load driven by the ongoing training labs as per training institutes course schedule.
- Achieving zero down time for system update as it was difficult to find a maintenance time window for updates, due to scheduled training of partner institutes.
- Make system fault-tolerant given the criticality of the platform for reputed universities